Common Reasons of Unsuccessful Withdrawal

Here are some common reasons why your withdrawal requests are unsuccessful：

 

Types/Reasons	Explanations
Some of your coins are reserved/locked	If your funds are reserved due to assets being frozen when placing orders; you are unable to proceed your withdrawal request. You may check if there is any [Reserved] status at [Spot Account].
Withdrawal amount exceeded the available coins from Spot Account	Please be informed that you only be able to withdraw available funds from Spot Account. If the withdrawal amount is lesser than you requested, it may be due to: Your funds are reserved/locked Trading bonuses cannot be withdrawn
Pending for Network Confirmation / Status of blockchain: Unconfirmed / Withdrawal status on Coin8: Still In Progress	A successful withdrawal requires block confirmations depending on the blockchains. You may check the required network confirmation from [Deposit] page.
Your [Cancel Withdrawal] feature is currently turned on	You have to wait at least a minute to withdraw your funds if you have turn on this feature.
Invalid withdrawal address	When you enter an incorrect address, system will display an error message: [Address Verification Failed]. Please re-confirm the address and network/chain with your recipient
Missing or wrong tag/memo to withdraw specific coins	Some coins (e.g. XRP, EOS) are required to fill in the tag/memo before making a withdrawal request. Please re-confirm the correct tag/memo from the other platform/exchange/wallet. Missing or incorrect tag/memo will result in loss of assets.
24 hours of withdrawal restriction	For any changes of security item, your withdrawal function of Bitget account will be restricted for 24 hours. Such as: Modify/reset of 2FA or Google Authentication (GA) Modify of fund code Change/reset of account/login password Change of registered email address Change of mobile number Please submit your withdrawal request after the 24 hours restriction is lifted.
Withdrawal Limit has been exceeded	For users of different KYC certification level, there is a difference in the withdrawal amount after completing identity verification.
Withdrawal amount is less than minimum requirement	Each coin has its minimum requirement of withdrawal. You can always check the minimum withdrawal amount from the Withdrawal page after selecting the coin type.
The network/chain is under temporary suspension	Some rare occasion happens when your withdrawal request is in progress but the network/chain has been temporarily suspended due to network upgrade or wallet maintenance. You can try it again once the service is resumed. Alternatively, kindly check our latest announcement of deposit/withdrawal.
Other circumstances	If you receive a notification and not able to make any withdrawal, please contact our customer service support.